What is Operations Intelligence Architecture?
The framework for finding what's hidden and fixing what's broken.
The 5 Pillars
Margin Recovery
Identify and eliminate hidden costs that erode profitability without anyone noticing.
Efficiency Gain
Reduce waste without cutting people — find the process bloat, not the headcount.
Decision Speed
Compress decision cycles by removing bottlenecks and unnecessary approval layers.
Revenue Yield
Increase value per customer by fixing the leaks in your revenue pipeline.
Risk Compression
Identify operational vulnerabilities before they become expensive surprises.
The SCU Framework
See
What's hidden in the data. The costs that don't appear on dashboards, the dependencies nobody mapped, the processes that cost more to manage than the problems they solve.
Clarify
What it means for the business. Translating operational complexity into clear, quantified impact. Turning hidden costs into visible numbers that drive action.
Use
How to act on it. A prioritized roadmap of fixes, process changes, and system improvements — ranked by impact, effort, and speed of return.
How the Margin Recovery Audit Works
Discovery
Understanding the baseline. Mapping processes, interviewing key stakeholders, identifying data sources. The goal is to see the organization as it actually operates, not as it thinks it operates.
Deliverable: Process map and initial hypothesis document
Deep Dive
Finding hidden costs. Systematic analysis of the gaps between systems, processes, and reality. Following the money through workflows, reconciliations, and manual overrides.
Deliverable: Hidden cost inventory with preliminary quantification
Analysis
Quantifying impact. Validating findings, calculating total cost of each discovery, and modeling the ROI of proposed fixes. Building the business case that makes action inevitable.
Deliverable: Quantified impact analysis and priority matrix
Presentation
Actionable roadmap. A comprehensive presentation with findings, quantified impact, and a step-by-step implementation plan. Not a report that gathers dust — a blueprint for action.
Deliverable: Final report and implementation roadmap
Case Studies
Coming soon — anonymized case studies from real engagements.